⚡ FREE SHIPPING OVER 50€ SPAIN & OVER 100€ EUROPE! ⚡

SHIPPING & RETURNS

SHIPPING PRICES

SPAIN

Tracked: 4.50€ (Free for orders above 50€)

EUROPE & UK

Tracked: 15.00€ (Free for orders above 100€)

REST OF THE WORLD

Untracked: 35.00€

ESTIMATED DELIVERY TIMES

We aim to dispatch your order within 2-3 working days, but at busy times this could take up to 4-5 working days to process. We print on demand to avoid generating unnecessary waste, so we ask for your patience during busy periods. After placing your order, we’ll send you a confirmation email along with a receipt. When the order is shipped we’ll send you a further email confirming dispatch with the tracking number of the courier package if applicable.

SHIPPING TIMES (Once dispatched)

These transit times are approximated and indicative, but not guaranteed. For shipments to remote areas the transit time can be longer than 14 days.
 
•Europe: 3 – 5 days.
•Russia: from 9 days.
•America: 5 – 8 days.
•Asia: 6 – 8 days.

DELIVERY DELAYS

We do our best to provide you with a quick and efficient service, but sometimes delays can occur. If you’re still waiting to receive your order after the estimated production and delivery date please be patient, give it a few days longer and your order will be there! If you’ve given it a few days and the situation remains, please follow the next steps:

  • STEP1: Check the delivery address of the order.
  • STEP2: Check if you have a mail card in your letterbox to collect your parcel at the post office.
  • STEP3: Check with neighbors and places around your property for left parcels or contact your local post office
  • STEP4: Send us an email and we’ll do our best to solve the situation.

International buyers please be aware that we have no control over local delivery services. Delays may be due to custom checks, slow local delivery services or busy periods of the year.

If you require further information please contact us at hello@lovenriots.com.

RETURNS

IMPORTANT: You can always return your items, as long as the products are unused, unwashed with all their labels, tags and packaging inserts intact within 30 days from the date of reception.
You will be responsible for the costs of returning the items to our warehouse. When we receive and check that the items are in original condition, we will process the refund.

The original shipping charges are non-refundable unless the goods are damaged or incorrect. Please note we will deduct what the original shipping costs would have been if you ordered with free shipping. This is simply because we price our shipping fairly and will end up out of our pocket otherwise.

To get started with your return, please email hello@lovenriots.com.

EXCHANGE FOR A DIFFERENT SIZE

IMPORTANT: You can always return your items, as long as the products are unused, unwashed with all their labels, tags and packaging inserts intact within 30 days from the date of reception.

You will be responsible for the costs of returning the items to our warehouse. When we receive and check that the items are in original condition, we will process the exchange and there will be no further shipping charges to pay. So if you’re unsure of sizing, you can order 2 sizes and return 1 to us. The original shipping charges are non-refundable unless the goods are damaged or incorrect. Please note that we don’t exchange for a different product, we only accept exchange for a different size.

To get started with your exchange, please email hello@lovenriots.com.

THE ITEM IS DAMAGED OR INCORRECT

If the purchased product is faulty or is not what you ordered, reach out to us within 7 days of the delivered date and we’ll sort it out for you!

TAXES AND DUTIES

Please be aware Love & Riots have no control over extra charges made on orders outside of the EU. The cost of any additional import taxes and duty fees is the responsibility of the recipient and will not be covered by Love & Riots.

For further details of charges please contact your local customs office or find their website.

FOR THE PLANET

FOR THE ANIMALS

FOR THE PEOPLE

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